Frequently Asked Questions

Everything you need to know about shopping local with Made in TN.

Where are your products sourced from?

Every item in our shop is curated from artisans, makers, and small businesses located right here in Tennessee. We pride ourselves on supporting the local creative community.

How long will it take for my order to ship?

Standard orders typically process within 1-2 business days. Shipping times vary based on your location, but most domestic orders arrive within 3-5 business days.

Can I include a personalized gift note?

Yes! During the checkout process, you can enter a custom message that we will hand-write or print on a gift card to include with your order at no extra cost.

What is your return policy?

We want you to love your purchase. If you are unsatisfied, unused and unopened items can be returned within 30 days of delivery. Please note that perishable food items are final sale.

Do you offer corporate or bulk gifting?

Absolutely. We specialize in curated gift boxes for corporate events, weddings, and client appreciation. Contact our team for custom branding options and volume discounts.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital payment options like PayPal, Apple Pay, and Google Pay.